Privacy and Cookie Policy

Last updated: 16 february 2026

1. Introduction

Riviera Reception (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy and Cookie Policy explains how we collect, use, and protect your information when you visit our website www.riviera-reception.be.

The website is owned by Interalu Group. Website management and data storage may also be handled by Webilis bv on behalf of Interalu Group.

By using this website, you agree to the terms of this policy.

2. What Data We Collect

We only collect personal data that you voluntarily provide through the contact or request forms on the website.

This may include:

First name and last name
Email address
Phone number
Job title / function
Company name and company details
Any information you include in your message

We do not collect sensitive personal data.

3. How We Use Your Data

We use your data only to:

Respond to your inquiries or requests
Contact you regarding our services
Manage business communication
Improve our customer service

We do not sell, rent, or trade your personal data to third parties.

4. Legal Basis for Processing

We process your data based on:

Your consent (when you submit a form)
Our legitimate interest in responding to business inquiries and providing services

5. Data Storage and Security

Your data may be stored and processed by:

Interalu Group (website owner)
Webilis bv (website and technical partner)

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

6. Data Retention

We keep your personal data only as long as necessary for communication and business purposes, or to comply with legal obligations.

7. Your Rights

Under applicable data protection laws (such as GDPR), you have the right to:

Access your personal data
Request correction of your data
Request deletion of your data
Object to or restrict processing
Withdraw your consent at any time

To exercise your rights, please contact us at:
[insert contact email]

Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

2. Cookies We Use

This website is a simple informational website and does not use tracking, marketing, or advertising cookies.

If any cookies are used, they are limited to:

Essential / Technical Cookies

These may be necessary for:

Basic website functionality
Security
Proper display of the site

These cookies do not track you and do not collect personal data for marketing.

3. Managing Cookies

You can control or delete cookies through your browser settings. Disabling cookies may affect how the website functions.

4. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a new date.

5. Contact

For any privacy-related questions, please contact:

Interalu Group
info@interalu.eu